Helpdesk Support
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users.
System Administrator
Sysadmin or systems administrator are responsible for the maintenance, configuration, and reliable operation of computer systems and servers. participate in research and development to continuously improve and keep up with the IT business needs of their organization. System administrators also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.
Service Delivery Manager
Our Service Delivery Manager will manage and optimize IT resource usage status, determine what action should take place when specific alarm or event are triggered. Regular monthly review to ensure our managed Infrastructure will keep running smoothing.
On-boarding Manager
Program Manager will work with your service delivery team, to ensure your team has relevant technical know-how during project implementation and daily operation. To be responsible for overall client satisfaction and driving value to the client through service delivery.
Technical Architect
Solution Architect has a strong understanding of IT consulting, work with you in your customer environment to design a resilient Infrastructure and Application in scale, security, performance and cost efficiency. Technical Architect also provide implementation services based on the design they provide.
Web Hosting
A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing Internet connectivity, typically in a data center.
Cloud Computing
Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.
Security
Information technology security (IT security) is the protection of computer systems and networks from the theft of or damage to their hardware, software, or electronic data, as well as from the disruption or misdirection of the services they provide.
The field is becoming more important due to increased reliance on computer systems, the Internet[2] and wireless network standards such as Bluetooth and Wi-Fi, and due to the growth of “smart” devices, including smartphones, televisions, and the various devices that constitute the “Internet of things”. Owing to its complexity, both in terms of politics and technology, cybersecurity is also one of the major challenges in the contemporary world
Network
Network security consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources. Network security involves the authorization of access to data in a network, which is controlled by the network administrator. Users choose or are assigned an ID and password or other authenticating information that allows them access to information and programs within their authority. Network security covers a variety of computer networks, both public and private, that are used in everyday jobs; conducting transactions and communications among businesses, government agencies and individuals. Networks can be private, such as within a company, and others which might be open to public access. Network security is involved in organizations, enterprises, and other types of institutions. It does as its title explains: it secures the network, as well as protecting and overseeing operations being done. The most common and simple way of protecting a network resource is by assigning it a unique name and a corresponding password.
Storage & Data
Storage is a process through which digital data is saved within a data storage device by means of computing technology. Storage is a mechanism that enables a computer to retain data, either temporarily or permanently.
Storage may also be referred to as computer data storage or electronic data storage.